Privacy policy
Last updated: June 4, 2026
Therapy Botanical operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Therapy Botanical is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with our Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern the collection, processing, and disclosure of your personal information.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
We may collect or process the following categories of personal information depending on your interaction with our Services:
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Contact details such as name, billing and shipping address, phone number, and email address
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Payment information including transaction and payment method details
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Account information such as login credentials and preferences
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Order and transaction history including purchases, returns, and cancellations
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Communications you send to us, including customer support inquiries
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Device and browser information including IP address and identifiers
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Usage data including how you interact with our website and services
Sources of Personal Information
We collect personal information from the following sources:
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Directly from you when you place orders, create an account, or contact us
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Automatically through your device when you use our website (cookies and similar technologies)
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From service providers who help operate our business
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From partners or third parties where applicable
How We Use Your Personal Information
We use your information to:
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Provide, process, and fulfill orders and services
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Improve and personalize your shopping experience
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Process payments, returns, and customer support requests
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Send order updates and account notifications
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Communicate marketing and promotional offers
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Prevent fraud and ensure secure transactions
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Comply with legal obligations
How We Share Personal Information
We may share your information with:
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Shopify and service providers (payments, shipping, analytics, support)
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Marketing partners for advertising and promotional purposes
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Third parties when required for order fulfillment
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Affiliates or business group companies if applicable
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Legal authorities when required by law or to protect our rights
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In case of business transfer such as merger or restructuring
Relationship with Shopify
Our store is hosted by Shopify, which processes personal data to provide and improve services. Your information may be shared with Shopify and processed according to their privacy policies. Shopify may also use aggregated data to enhance merchant services.
For more information, you can review Shopify’s privacy policy and rights portal through their official website.
Security and Retention
We implement reasonable security measures to protect your personal information. However, no system is fully secure. We retain personal data only as long as necessary for operational, legal, and business purposes.
Your Rights and Choices
Depending on your location, you may have rights to:
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Access your personal information
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Request correction or deletion
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Request data portability
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Opt out of marketing communications
You can manage communication preferences through email unsubscribe options or by contacting us directly.
Children’s Data
Our services are not intended for children, and we do not knowingly collect data from individuals under the age of majority.
International Transfers
Your information may be transferred and processed outside your country. Where required, we use appropriate safeguards to ensure protection of your data.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
For questions or privacy-related requests, please contact: